The Group directly employed an average of 1,465 full-time equivalent employees during the year (2020:1,225), calculated on standard working hours per week for each employee. All employees in the Group adhere to a common set of values and behaviours which we’ve outlined earlier.
The Group is committed to providing equal opportunities to its employees, underpinned by a working environment that is inclusive and free from discrimination or harassment. The Group is flexible and considers all reasonable requests from existing and prospective employees in relation to any disability, impairment or change in circumstance.
We're committed to promoting an inclusive culture. We want our colleagues to bring their individual differences, life experiences and knowledge into the workplace and we welcome their contribution to our organisation. Everyone is different, everyone is unique.
Equality, diversity and inclusion – we’re all in
The past year has been a tipping point for change. We’ve seen communities come together to celebrate diversity, champion equality and increase inclusion. But our society hasn’t always been this way, and there is still much to do.
That’s why in September 2020 we released our All In statement. It’s our pledge to do more for both our colleagues and customers when it comes to equality, diversity and inclusion (EDI). But while words are certainly powerful, they’re simply not enough.
So as a starting point, we’ve promised to:
- Collect and securely hold EDI-related data to identify areas to improve our services.
- Recruit, develop and keep diverse and talented colleagues that reflects the communities we work in.
- Encourage customer involvement to deliver high-quality services.
We’re also using our platform to raise community and colleague voices, sharing stories of lived experiences and encouraging others to do the same. We’re challenging behaviours and stamping out discrimination. Workplaces and communities thrive when there is a place in them for everyone – and that’s what we trying to achieve.
We don’t have all the answers, but we are keen to work collaboratively to make our world one that is kinder, fairer and inclusive by nature.
We can’t address what we don’t talk about. To do the best for our customers and colleagues we need to play our part in giving everyone access to equal opportunity. Why? Because it’s simply the right thing to do. We’re All In.