- Achieved G1/V1, the highest regulatory status for governance and viability from the Regulator of Social Housing.
- Responded quickly and effectively to the coronavirus pandemic and put in place plans to ensure business continuity, support the most vulnerable and proactively engaged and communicated with staff, customers and stakeholders to better understand their needs and where possible continued to deliver essential services.
- Completed phase one of the group optimisation project to improve Abri’s financial resilience and to simplify the corporate structure following the partnership between Radian and Yarlington Housing Group.
- Set up a new Customer Services and Performance Committee to oversee housing management, day-to-day repairs and customer performance and oversight of community investment and development activities.
- Made significant progress in ensuring diversity is at the forefront of our strategy by including a new Equality Diversion & Inclusion Committee (EDI) within our governance structure to ensure EDI is embedded within our culture.
- Launched the Abri brand and completed the successful harmonisation of staff terms and conditions and the integration of Group policies and strategies.
